What Is #BuyerFirst Selling?
Over the last 2 years, it has become a silent movement.
World's most customer obsessed company, highest ranked power utility and even the world's most popular soccer team have now adopted #BuyerFirst Selling.
Today and forever, I pledge that I shall put my buyer's needs before mine, and prioritize their success over my own. I shall care about them deeply, and go to any lengths to solve their problems to the best of my ability.
Buyer First is our vision for the future of selling. It’s a call to action to every modern sales organization to make a shift to become Buyer First. It’s time for a higher standard, and we’re raising the bar.
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In our quest for productivity, we've inadvertently dehumanized buyers. So it's imperative that sellers adjust their approach to be more empathetic, relevant, and ultimately more human.
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Seller-focused initiatives like clean data have a minimal revenue impact (24%) as opposed to Buyer-focused initiatives like Personalization, which can yield an impact of over 275%.
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Buyer Intelligence is the technology that enables Buyer-First selling.
It provides sellers the ability to know their buyers, how they make their decisions, what truly moves them, and what doesn’t.
According to Gartner, when a buyer feels confident about their seller, they are 30% more likely to make a high-quality purchase.
Watch VideoThere are decades where nothing happens. And years where decades happen.
Since 2020, every year has made things progressively worse for buyers and sellers.
The pandemic completely took out the human touch in selling, almost overnight.
The wild-goose chase of seller productivity led to spamming and buyers being frustrated.
AI is an amplifier. However, more of “bad” is just worse. Buyers are more tired than ever.
Seller quota attainments are at historic lows. Buyers have had enough. It's time to act now.